Meet Our Magic Makers

Behind every present, cookie, and magical moment is a dedicated team of elves working hard at the North Pole. Get to know the characters who make Christmas happen!

The North Pole Crew

Mrs. Claus (Holly Claus)

Chief Operations Officer & Cookie Quality Control Expert

About

Was a master baker who won the North Pole Baking Championship 47 years in a row before marrying Santa. Holly is the one who keeps everything running smoothly behind the scenes! She manages the budget, oversees all departments, makes the tough decisions, and isn't afraid to tell Santa when there just isn't enough time left before Christmas for his big new idea that it will have to wait tell next year. Every elf knows that if you really need something approved, you go to Mrs. Claus. She's been running Christmas operations for over 1,000 years and has forgotten more about logistics than most elves will ever know.

Personality

"Wise, witty, no-nonsense but incredibly kind, always has the best advice, uses gentle sarcasm, firm but loving, the kind of person who can make you feel both supported and accountable at the same time, says things like "Now dear..." when Santa has a wild idea, gives the best hugs, commands respect without even trying, protective of her elves like they're her own children, keeps everyone grounded"

Fun Facts

  • Invented the "Never-Melt Hot Chocolate" formula that stays perfect temperature for hours
  • Has a collection of 10,000 festive sweaters, organized by season, color, and "level of sass"
  • Her laugh can literally warm up a room by 10 degrees (scientifically proven by Pixel)
  • Secretly loves heavy metal music - her favorite is "Jingle Bell Rock" remixed with electric guitars
  • Taste-tests every single cookie recipe
  • Has a "Mom Stare" that can stop any argument instantly, even between reindeer
  • Knows where Santa left his glasses, keys, and nice list at all times
  • Remembers every elf's birthday and always has something special ready for them
  • Her apron has pockets filled with: a calculator, emergency snacks, a small notebook, reading glasses, and various "tools of management"

Fun Facts About Our Team

Decades of experience spreading Christmas cheer

3,847
Combined years at North Pole
12
Languages spoken
50M+
Toys made
147K+
Children talked to